These General Terms and Conditions are issued by EXTREME 66, registered at Renoiřova 619/6, 152 00 Prague 5, Czech Republic, Company ID 877 75 051, VAT ID CZ 8654290205 (the "Seller"). The Seller operates the e-commerce stores shop.extreme66.com and www.eshop-rychle.cz/extreme66 and sets out the rules governing the sale of its products, including gift vouchers.

These terms define the rights and obligations of the Seller and its customers – consumers, sole traders and legal entities (collectively the "Buyer"). All contracts are governed by the laws of the Czech Republic. Relationships not regulated herein are subject to the Civil Code and the Consumer Protection Act when the Buyer is a consumer.

If the Buyer is a business entity, relations not governed by these Terms fall under the Commercial Code (Act No. 513/1991 Coll.).

By sending a binding order, the Buyer confirms that they have read and agree with these Terms and the prices valid at the moment of submission. The Buyer is duly informed about the Terms and the price before placing an order. The Terms form an integral part of the purchase contract. Written agreements have priority over these Terms.

The Seller and the Buyer agree that any disputes will be finally settled by the Arbitration Court attached to the Czech Chamber of Commerce and the Agricultural Chamber of the Czech Republic by a sole arbitrator appointed from its list of arbitrators.

An order is a unilateral legal act by the Buyer requesting the Seller to deliver specific goods.

Orders can only be placed through the shopping cart on shop.extreme66.com or www.eshop-rychle.cz/extreme66. Every order must contain the minimum details necessary for invoicing and delivery.

Unregistered customers must supply at least:

• first and last name or company name,
• precise delivery address including ZIP code (and billing address if different),
• company ID where applicable,
• contact details (phone, email),
• quantity, colour and size of ordered goods,
• delivery method,
• payment method.

Registered customers must supply at least:

• first and last name or business name,
• precise delivery address including ZIP code,
• company ID where applicable,
• contact phone number,
• quantity, colour and size of ordered goods,
• delivery method,
• payment method.

Orders lacking necessary details may be rejected or returned for completion. If not completed in time, the order is treated as never delivered.

The Buyer may review and correct the order before sending it.

An order constitutes an offer to conclude a contract. The contract is formed when the Seller confirms the order via email sent to the address provided by the Buyer. The mutual rights and obligations arise at that moment.

The Buyer may cancel an order without giving a reason before customised goods enter production. Cancellation must be made by phone at +420 545 217 769 or email at [email protected].

If the Seller cancels the order, the Buyer will be notified by email or phone and the parties will agree on the next steps (replacement goods, cancellation, etc.).

If the Buyer fails to collect goods without prior cancellation, they must reimburse the production and delivery costs incurred.

Uncollected goods may be used by the Seller at its discretion, including donation or resale.

The standard delivery time is 3–30 days after the contract is formed, unless stated otherwise.

Gift vouchers are delivered immediately after the order is completed; the customer prints the voucher themselves.

Estimated dispatch time is shown during checkout. Actual delivery time depends on the selected carrier.

In exceptional cases beyond the Seller’s control the delivery period may be extended; the Buyer will be informed without delay.

Goods are shipped via Czech Post unless agreed otherwise.

Shipping fees or handling charges apply according to the chosen delivery and payment method.

Responsibility for accidental loss or damage passes to the Buyer upon receipt of the goods.

The purchase price of goods (except gift vouchers) consists of the base item price and a variable component influenced by the scope of printing. Prices remain valid while displayed on the website.

Prices include VAT, packaging, documentation and delivery to the address specified by the Buyer.

Accepted payment methods: cash on delivery, bank transfer, PayPal, cash. Only one gift voucher may be redeemed per order.

Ownership of the goods passes to the Buyer only after full payment is received.

If the contract is concluded remotely, the Buyer may withdraw within 14 days of receiving the goods, except for personalised items.

The 14-day period cannot be extended because the Buyer has been informed about the right to withdraw.

Custom-made products cannot be returned without the Seller’s consent.

Returned goods that are damaged or worn may result in a claim for compensation.

Upon meeting the conditions the Seller will accept the goods, issue a credit note and refund the amount within 30 days.

Withdrawal is not allowed for the following contracts:

• service contracts where performance began with the Buyer’s consent before the withdrawal period expired,
• contracts depending on financial market fluctuations beyond the Seller’s control,
• customised goods or goods subject to rapid deterioration,
• audio/video recordings and software with broken seals,
• newspapers, periodicals and magazines,
• games and lotteries.

Warranty periods and the procedure for lodging complaints follow the Civil Code and the Seller’s Complaints Procedure, which forms part of these Terms.

Rules for using the website and creating print designs are laid down in the Rules of Operation and Access, which are an integral part of these Terms.

The Seller is registered with the Office for Personal Data Protection and processes customer data for marketing and business purposes in compliance with Act No. 101/2000 Coll.

The Buyer consents to the Seller sharing their data with partners and Czech Post for delivery purposes. Consent can be revoked at any time by emailing [email protected] or [email protected], or by phone.

By registering or placing an order, the Buyer agrees that their details may be used for marketing within EXTREME 66 and for communications about products and services.

The Buyer may withdraw consent to receiving marketing messages at any time via email or phone.

These Terms take effect on the date they are published. Newer versions supersede older ones. EXTREME 66 trades exclusively under these Terms. Any amendments require written agreement by the Seller.